Last Updated: April 7, 2025

At Mihrikilim, we value your privacy and are committed to protecting your personal data in accordance with applicable laws. This privacy policy explains what information we collect, how we use it, and how we keep it secure.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name, email address, phone number

• Billing and shipping address

• Payment details (processed securely via Iyzico)

• Technical data such as IP address, browser type, and browsing behavior

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders

• To securely handle payment transactions

• To provide customer support

• To improve our website and services

• To send marketing communications (only with your consent)

3. Payment Security – Iyzico

All payments on our website are processed through Iyzico, one of Turkey’s leading secure payment service providers.

Your credit card details are encrypted and processed by Iyzico. We do not store or have access to your full payment information.

Iyzico complies with international security standards, including PCI-DSS (Payment Card Industry Data Security Standard).
For more information: https://www.iyzico.com/en/privacy-policy

4. Data Sharing

We only share your personal data under the following circumstances:

• With shipping and logistics providers (for order delivery)

• With Iyzico (for secure payment processing)

• With government authorities, if legally required

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

5. Data Security

Your information is stored on secure servers and protected by SSL encryption. We take appropriate technical and organizational measures to safeguard your data from unauthorized access or misuse.

6. Your Rights (Under KVKK & GDPR)

You have the following rights regarding your personal data:

• Access your data

• Request correction or deletion

• Restrict or object to processing

• Opt out of marketing communications

To exercise these rights, please contact us at:
📧 info@mihrikilim.com

7. Cookies

Our website uses cookies to enhance your experience and analyze website traffic. You can manage your cookie preferences via your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page and take effect immediately.